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Staying Connected: A Guide for Seniors

Simple Ways to Stay in Touch With Family and Friends 

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Happy senior on video call with grandchildren using tablet at home(1).webp

Why Staying Connected Matters for Seniors

Social connection isn't a luxury—it's essential for physical health, mental well-being, and quality of life. For seniors, staying connected helps combat loneliness, maintain independence, and access important services.

Senior smiling while video chatting with family members on laptop

The Health Benefits of Staying Connected

Research shows that seniors who stay socially connected experience:

  • Better mental health: Regular social interaction reduces depression, anxiety, and feelings of isolation.

  • Improved cognitive function: Staying engaged keeps your mind sharp and may reduce the risk of dementia.

  • Longer, healthier lives: Socially connected seniors have lower rates of chronic illness and live longer.

  • Greater independence: Access to online services, telehealth, and communication tools helps you stay independent longer.

  • Stronger support networks: Regular contact with family and friends provides emotional support during difficult times.

Did You Know?

According to the National Institute on Aging, social isolation and loneliness in older adults are serious public health risks affecting a significant number of people and putting them at risk for dementia and other serious medical conditions. Staying connected through technology is one of the most effective ways to combat isolation.

Ways Seniors Can Stay Connected

From video calls with grandchildren to online community groups, there are many ways to stay connected. Here are the most popular and effective methods for seniors.

Video Calls With Family and Friends

Video calling is the closest thing to being there in person. See your grandchildren's faces, celebrate birthdays together, and stay part of daily family life—no matter how far apart you are.

Popular Video Calling Apps:

  • FaceTime (Apple): Built into iPhones and iPads—simple one-tap calling

  • Zoom: Great for group calls and family gatherings (up to 100 people)

  • Skype: Free video calls to anyone with a Skype account

  • WhatsApp: Free video calls, works on any smartphone

  • Facebook Messenger: Video call friends and family on Facebook

  • Google Meet: Simple video calls through your Gmail account

What You Need:

  • A smartphone, tablet, or computer with a camera

  • Internet connection (25–50 Mbps recommended for smooth video)

  • The app installed on your device (most are free)

Social Media and Online Communities

Social media lets you stay updated on family news, share photos, reconnect with old friends, and join groups based on your interests—all from the comfort of home.

Popular Platforms for Seniors:

  • Facebook: Keep up with family, join hobby groups, and share photos

  • Instagram: See photos and videos from family and friends

  • Nextdoor: Connect with neighbors and local community

  • Pinterest: Find recipes, crafts, gardening ideas, and inspiration

  • YouTube: Watch videos on any topic, from cooking to history to exercise

Benefits for Seniors:

  • See daily updates from family without needing to call

  • Join groups for hobbies, health conditions, or local interests

  • Reconnect with old friends from school or past jobs

  • Share your own photos and stories with loved ones

Email and Text Messaging

Email and texting are simple, reliable ways to stay in touch. Send messages anytime, share photos, and keep conversations going at your own pace—no need to schedule a call.

Email Services:

  • Gmail: Free, easy to use, works on any device

  • Yahoo Mail: Simple interface, large storage

  • Outlook: Professional option, integrates with Microsoft Office

Text Messaging:

  • SMS (regular texting): Built into every phone, no app needed

  • WhatsApp: Free texting and photo sharing, works internationally

  • Facebook Messenger: Message anyone on Facebook

Why Seniors Love It:

  • No pressure to respond immediately—reply when convenient

  • Easy to share photos, articles, and updates

  • Keep a written record of conversations

  • Simple to learn and use

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Telehealth and Online Healthcare

Telehealth lets you see your doctor from home through video appointments. It's convenient, saves travel time, and gives you access to healthcare without leaving your house.

What Telehealth Offers:

  • Video doctor appointments: See your doctor face-to-face from home

  • Prescription refills: Get medications renewed without an office visit

  • Follow-up appointments: Check in after procedures or treatments

  • Mental health services: Talk to therapists and counselors online

  • Specialist consultations: Access specialists who may not be in your area

Internet Requirements:

  • Minimum 25 Mbps download speed for smooth video

  • Stable, reliable connection (fiber or cable preferred)

  • A device with a camera (smartphone, tablet, or computer)

Benefits for Seniors:

  • No travel required—especially helpful for mobility issues

  • Reduced exposure to illness in waiting rooms

  • More convenient appointment times

  • Access to specialists not available locally

Online Classes, Games, and Activities

The internet offers endless opportunities to learn new skills, play games, pursue hobbies, and join virtual communities—all from the comfort of home.

Popular Online Activities for Seniors:

  • Online classes: Learn languages, history, art, cooking, and more (many free options)

  • Virtual tours: Visit museums, national parks, and landmarks worldwide

  • Online games: Play card games, puzzles, trivia, and brain games

  • Book clubs: Join virtual book discussions and reading groups

  • Exercise classes: Follow along with yoga, tai chi, and chair exercises

  • Religious services: Watch live-streamed church, temple, or mosque services

Where to Find Activities:

  • YouTube: Free videos on any topic imaginable

  • Coursera, Udemy: Online courses (many free for seniors)

  • AARP: Free games, activities, and resources for seniors

  • Local senior centers: Many now offer virtual programs

Online Shopping and Services

Online shopping and services help seniors maintain independence by bringing groceries, medications, and other essentials right to your door.

Essential Online Services:

  • Grocery delivery: Instacart, Amazon Fresh, Walmart Grocery

  • Prescription delivery: Mail-order pharmacies, local pharmacy delivery

  • Online banking: Pay bills, check balances, transfer money

  • Meal delivery: Prepared meals delivered to your door

  • Ride services: Uber, Lyft for medical appointments and errands

  • General shopping: Amazon, Target, Walmart for household items

Benefits:

  • Maintain independence without driving or heavy lifting

  • Save time and energy on errands

  • Access to products not available locally

  • Easy price comparison and reviews

Getting Started: Technology Basics for Seniors

From video calls with grandchildren to online community groups, there are many ways to stay connected. Here are the most popular and effective methods for seniors.

1. Choose the Right Device

The first step is deciding which device works best for your needs and comfort level.

Tablet (iPad, Samsung Galaxy Tab)

Best for: Video calls, browsing, email, social media

Pros:

  • Large, easy-to-see touchscreen

  • Simple, intuitive interface

  • Portable—use anywhere in your home

  • Built-in camera for video calls

  • Long battery life

Cons:

  • Harder to type long messages

  • Can be expensive ($200–$600)

Recommended for: Seniors who want simplicity and portability

Laptop or Desktop Computer

Best for: Email, online banking, detailed tasks, typing

Pros:

  • Full keyboard for easy typing

  • Larger screen (easier to read)

  • More powerful for complex tasks

  • Can connect external webcam if needed

Cons:

  • Less portable than tablets

  • Can be more complicated to learn

  • Requires desk or table space

Recommended for: Seniors comfortable with traditional computers

Smartphone (iPhone, Android)

Best for: Calls, texting, photos, on-the-go use

Pros:

  • Always with you—portable and convenient

  • Makes calls, texts, and video calls

  • Takes photos and videos easily

  • Access to thousands of apps

Cons:

  • Small screen can be hard to see

  • Touchscreen typing can be difficult

  • Can be overwhelming with too many features

Recommended for: Seniors who want all-in-one convenience

Not Sure Which to Choose?

Many seniors find that a tablet offers the best balance of simplicity and functionality. iPads are especially popular with seniors because of their user-friendly interface and excellent customer support. If you already have a smartphone, you may not need a tablet—start with what you have.

Senior setting up home internet router with simple instructions.webp

2. Get Reliable Internet Service

Your device needs internet to make video calls, browse websites, and stay connected. Here's what you need to know.

Internet Speed Recommendations for Seniors:

Basic Use (Email, Browsing)

  • Speed needed: 25 Mbps

  • Good for: Email, web browsing, occasional video calls

  • Typical cost: $30–$50/month (before discounts)

Regular Video Calls & Streaming

  • Speed needed: 50–100 Mbps

  • Good for: Frequent video calls, streaming TV, social media

  • Typical cost: $40–$70/month (before discounts)

Types of Internet Connections:

  • Fiber: Fastest and most reliable—best option if available

  • Cable: Fast and widely available—good for most seniors

  • DSL: Slower but affordable—works for basic use

  • 5G Home Internet: Wireless option—good if cable/fiber unavailable

  • Satellite: Available everywhere, including rural areas—higher latency

Senior Internet Discounts Available

Many providers offer special pricing for seniors 55+, and government programs like ACP can save you up to $30/month. Some seniors qualify for internet as low as $9.95/month or even free.

3. Learn the Basics (It's Easier Than You Think)

You don't need to be a tech expert—just learn a few simple skills and you'll be video calling and browsing in no time.

Essential Skills to Start With:

Turning Your Device On and Off

Learn where the power button is and how to wake up your device from sleep mode.

Connecting to Wi-Fi

Find your Wi-Fi network name and enter the password (usually on your router or setup paperwork).

Using the Touchscreen or Mouse

Practice tapping, swiping, clicking, and scrolling until it feels comfortable.

Opening and Closing Apps

Learn how to find and open apps (like FaceTime, email, or your web browser).

Making a Video Call

Start with one app (like FaceTime or Zoom) and practice calling a family member.

Sending an Email or Text

Learn how to compose a message, add a recipient, and hit send.

Where to Get Help Learning:

  • Family members: Ask a tech-savvy grandchild or relative to teach you the basics

  • Local senior centers: Many offer free technology classes for seniors

  • Apple Store or Best Buy: Free in-store classes and one-on-one help

  • YouTube tutorials: Search "how to use iPad for seniors" or "smartphone basics for seniors"

  • AARP: Offers free online tech tutorials designed for seniors

  • Local library: Many libraries offer free computer and internet classes

Remember: Everyone Was a Beginner Once

Learning technology takes time and practice—that's completely normal. Don't be afraid to make mistakes or ask for help. Millions of seniors have successfully learned to use technology, and you can too. Start with one simple task (like making a video call) and build from there.

Senior learning to use tablet with help from family member or instructor.webp

4. Stay Safe Online

The internet is generally safe, but it's important to know how to protect yourself from scams and fraud. Follow these simple safety rules to stay secure online.

Essential Online Safety Tips for Seniors:

Use Strong Passwords

  • Create passwords with at least 8 characters, mixing letters, numbers, and symbols

  • Don't use the same password for multiple accounts

  • Write passwords down in a secure place at home (not on your device)

  • Consider using a password manager app to remember them for you

Recognize Common Scams

  • Phishing emails: Don't click links in emails claiming to be from your bank or government

  • Fake tech support: Real companies won't call you claiming your computer has a virus

  • Romance scams: Be cautious of online relationships that quickly ask for money

  • "Too good to be true" offers: If it sounds too good to be true, it probably is

Protect Your Personal Information

  • Never share your Social Security number, bank account, or credit card info via email

  • Only shop on secure websites (look for "https://" and a padlock icon in the address bar)

  • Be careful what you post on social media—don't share your address or travel plans publicly

  • Don't accept friend requests from people you don't know

Verify Before You Trust

  • If someone claims to be from your bank, hang up and call the number on your bank card

  • If an email looks suspicious, call the company directly using a number you look up yourself

  • If a family member texts asking for money, call them to verify it's really them

  • When in doubt, ask a trusted family member or friend for advice

Red Flags to Watch For:

  • Urgent requests for money or personal information

  • Pressure to act immediately without time to think

  • Requests to pay with gift cards, wire transfers, or cryptocurrency

  • Poor grammar or spelling in official-looking emails

  • Offers that seem too good to be true

  • Unsolicited calls, emails, or messages from unknown sources

If something feels wrong, trust your instincts and don't proceed.

Simple Guide to Video Calling

Video calling is one of the best ways to stay connected with family. Here's a step-by-step guide to the most popular video calling apps for seniors.

FaceTime-Logo.webp

FaceTime (Apple Devices Only)

Best for: iPhone and iPad users who want the simplest option

Why Seniors Love FaceTime:

  • Already built into every iPhone and iPad—no download needed

  • Extremely simple—just one tap to call

  • Excellent video and audio quality

  • Works automatically with your contacts

  • Free to use (no charges for calls)

How to Make a FaceTime Call:

  1. Open the FaceTime app (green icon with a video camera)

  2. Tap the "+" button at the top

  3. Type the name or phone number of the person you want to call

  4. Tap "FaceTime" to start the video call

  5. To end the call, tap the red phone icon

Tips:

  • Hold your device at eye level for the best angle

  • Make sure you're in a well-lit room (face a window if possible)

  • Use headphones for better audio quality

Zoom-Logo.webp

Zoom

Best for: Group calls and family gatherings (up to 100 people)

Why Seniors Love Zoom:

  • Great for large family gatherings and group calls

  • Works on any device (iPhone, Android, computer, tablet)

  • Free for calls up to 40 minutes with groups

  • Easy to join—just click a link sent by the host

  • Can see multiple people on screen at once

How to Join a Zoom Call:

  1. Download the Zoom app from your app store (one-time setup)

  2. When someone invites you to a Zoom call, they'll send you a link

  3. Click or tap the link

  4. The Zoom app will open automatically

  5. Click "Join with Video" to join the call

  6. To leave, click "Leave Meeting" at the bottom

Tips:

  • Ask family to send you the Zoom link a day early so you can test it

  • Join a few minutes early to make sure everything works

  • Click "Mute" if there's background noise in your home

logo-whatsapp-png-image-2.webp

WhatsApp

Best for: International calls and texting with family abroad

Why Seniors Love WhatsApp:

  • Free video calls anywhere in the world

  • Also great for texting and sending photos

  • Works on any smartphone

  • Very popular internationally—great for staying in touch with family abroad

  • Simple, clean interface

How to Make a WhatsApp Video Call:

  1. Download WhatsApp from your app store (one-time setup)

  2. Open WhatsApp and find the person you want to call

  3. Tap their name to open the chat

  4. Tap the video camera icon at the top

  5. To end the call, tap the red phone icon

Tips:

  • WhatsApp uses your phone number—no username needed

  • You can also send text messages and photos through WhatsApp

  • Calls are free as long as you're connected to Wi-Fi

General Video Calling Tips for Seniors

Before the Call:

  • Charge your device fully or plug it in

  • Test your internet connection

  • Find a quiet, well-lit spot

  • Position your device at eye level (use a stand or stack of books)

  • Close other apps to improve performance

During the Call:

  • Look at the camera (not the screen) when talking

  • Speak clearly and at a normal pace

  • Use headphones if you have trouble hearing

  • Mute yourself if there's background noise

  • Don't worry about mistakes—everyone has technical glitches sometimes

Overcoming Common Challenges

Many seniors face similar obstacles when learning technology. Here's how to overcome the most common challenges.

"I'm too old to learn technology"

The Truth: Age has nothing to do with your ability to learn.

Millions of seniors in their 70s, 80s, and 90s use technology every day. It might take a little longer to learn than it would have when you were younger, but you absolutely can do it. Start with one simple task (like making a video call) and build from there. Be patient with yourself and celebrate small wins.

Action Steps:

  • Start with just one app or task—don't try to learn everything at once

  • Practice the same task multiple times until it feels natural

  • Ask for help from patient family members or take a senior tech class

  • Remember: making mistakes is part of learning—you can't break anything by trying

Senior learning to use tablet with help from family member.webp
senior shopping for multiple devices.webp

"Technology is too expensive"

The Truth: There are many affordable options for seniors.

You don't need the newest, most expensive devices. A basic tablet or smartphone works perfectly for video calls and staying connected. Plus, many seniors qualify for discounted internet service (as low as $9.95/month or even free with government assistance programs).

Action Steps:

  • Consider a refurbished or older model device (often half the price of new)

  • Apply for ACP (Affordable Connectivity Program) for up to $30/month off internet

  • Check if you qualify for low-income internet programs ($9.95–$17.99/month)

  • Ask family if they have an old device you can have or borrow to start

"I can't see the screen well"

The Truth: Devices have built-in features to help with vision.

Modern devices have accessibility features specifically designed for people with vision challenges. You can make text larger, increase contrast, and even have your device read text aloud to you.

Action Steps:

  • Increase text size: Go to Settings → Display → Text Size and make it larger

  • Use zoom features: Double-tap with three fingers to zoom in (iPad/iPhone)

  • Increase contrast: Settings → Accessibility → Display to make text easier to read

  • Use voice commands: "Hey Siri" or "OK Google" let you control your device by speaking

  • Consider a larger device (tablet instead of phone, or larger tablet/computer screen)

senior squinting at laptop screen.webp
senior getting help with their device.webp

"I don't have anyone to help me"

The Truth: There are many free resources available.

You don't need a tech-savvy family member to learn. Many communities offer free classes, libraries provide help, and there are online tutorials designed specifically for seniors learning technology.

Action Steps:

  • Local senior centers: Call and ask about free technology classes

  • Public libraries: Many offer free one-on-one tech help and group classes

  • Apple Store or Best Buy: Free in-store workshops and personal setup assistance

  • AARP: Free online tutorials at AARP.org designed for seniors

  • YouTube: Search "technology for seniors" for step-by-step video guides

  • Home Connected: Call us at 888-330-3368 for help choosing and setting up internet

"I'm worried about making mistakes"

The Truth: You can't break your device by exploring.

One of the biggest barriers for seniors is fear of doing something wrong. The good news: it's almost impossible to permanently damage your device by tapping the wrong button. Most actions can be undone, and you can always ask for help if you get stuck.

Action Steps:

  • Remember: tapping or clicking the wrong thing won't break your device

  • If something unexpected happens, just close the app and start over

  • Write down the steps for tasks you do often (like making a video call)

  • Practice when you're not in a hurry—give yourself time to explore

  • Ask family to show you the same task multiple times until you feel confident

senior confidently navigating a laptop.webp
senior using slow internet.webp

"My internet is too slow or unreliable"

The Truth: You may need a faster plan or better equipment.

If your video calls freeze, websites load slowly, or your connection drops frequently, you may need a faster internet plan or a better router. Many seniors are on outdated plans that don't meet today's needs.

Action Steps:

  • Test your internet speed at Fast.com—if it's below 25 Mbps, consider upgrading

  • Move your router to a central, open location (not in a closet or corner)

  • Restart your router once a week by unplugging it for 30 seconds

  • Ask your provider if you qualify for a free router upgrade

  • Compare plans in your area—you may find faster, cheaper options

You Can Do This

Learning technology as a senior isn't always easy, but it's absolutely worth it. The ability to see your grandchildren's faces, talk to your doctor from home, and stay connected with friends makes a huge difference in quality of life. Take it one step at a time, be patient with yourself, and don't be afraid to ask for help. You've learned countless new skills throughout your life—this is just one more.

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Internet Requirements for Staying Connected

Not all internet plans are created equal. Here's what you need to know about choosing the right internet service for staying connected.

What Internet Speed Do You Need?

Internet speed is measured in Mbps (megabits per second). The higher the number, the faster your connection. Here's what different activities require:

Activity
Minimum Speed
Recommended Speed
Multiple devices at once
25 Mbps
50–100 Mbps
Telehealth appointments
10 Mbps
Streaming video (Netflix, YouTube)
5 Mbps (SD)
25 Mbps (HD)
Group video calls (3+ people)
10 Mbps
25–50 Mbps
One-on-one video calls (Zoom, FaceTime)
3–5 Mbps
10–25 Mbps
Email and web browsing
5 Mbps
10–25 Mbps

Our Recommendation for Most Seniors:

50–100 Mbps is the sweet spot for most seniors. This speed handles video calls, streaming, email, and browsing with room to spare—even if you have guests using your Wi-Fi. It's fast enough for everything you need without paying for speeds you won't use.

What Type of Internet Connection is Best?

Fiber Internet

⭐⭐⭐⭐⭐

Best Option

  • Speed: 100 Mbps to 5 Gbps

  • Reliability: Excellent—very consistent speeds

  • Best for: Video calls, streaming, telehealth

  • Availability: Growing, but not everywhere yet

Bottom line: If fiber is available in your area, it's the best choice for staying connected.

Cable Internet

⭐⭐⭐⭐

Great Option

  • Speed: 50 Mbps to 1 Gbps

  • Reliability: Very good—occasional slowdowns during peak hours

  • Best for: Most senior needs, widely available

  • Availability: Available in most urban and suburban areas

Bottom line: Cable is a solid, reliable choice for most seniors and widely available.

5G Home Internet

⭐⭐⭐⭐

Good Option

  • Speed: 100–500 Mbps (varies by signal strength)

  • Reliability: Good in areas with strong 5G coverage

  • Best for: Renters, areas without cable/fiber

  • Availability: Expanding rapidly in cities and suburbs

Bottom line: Easy to set up (no installation), but performance depends on signal strength.

DSL Internet

⭐⭐⭐

Acceptable Option

  • Speed: 10–100 Mbps (usually 25–50 Mbps)

  • Reliability: Decent—slower than cable/fiber

  • Best for: Light use, areas without better options

  • Availability: Widely available, even in rural areas

Bottom line: Works for email and basic video calls, but can struggle with HD streaming.

Satellite Internet

⭐⭐⭐

Last Resort

  • Speed: 25–150 Mbps

  • Reliability: Can be affected by weather

  • Best for: Rural areas with no other options

  • Availability: Available everywhere, including remote areas

Bottom line: Works for staying connected, but has higher latency (delay) than other options.

Questions to Ask When Choosing Internet:

  • What speed do I actually need based on how I'll use it?

  • Are there senior discounts or low-income programs available?

  • Is there a contract, or can I cancel anytime?

  • What's the total monthly cost including equipment rental and fees?

  • Is installation included, or will I be charged extra?

  • Does the plan have data caps, or is it unlimited?

  • What happens to my price after the promotional period ends?

Frequently Asked Questions About Staying Connected

What's the easiest way for seniors to stay connected with family?

Video calling is the easiest and most meaningful way to stay connected. FaceTime (for iPhone/iPad users) is the simplest option—just one tap to call. For group calls or if you have an Android device, Zoom and WhatsApp are also very user-friendly. All you need is a device with a camera and reliable internet (at least 25 Mbps).

How much does it cost for seniors to get internet?

Internet costs vary, but many seniors qualify for discounted rates. Low-income programs like Internet Essentials start at $9.95/month, and Spectrum Internet Assist is $17.99/month. With the Affordable Connectivity Program (ACP), you can get up to $30/month off, making internet free or very low cost for qualifying seniors. Regular plans typically range from $40–$70/month before discounts.

What device is best for seniors who want to video chat?

A tablet (like an iPad or Samsung Galaxy Tab) is often the best choice for seniors. It has a large, easy-to-see screen, simple touchscreen controls, a built-in camera for video calls, and is portable enough to use anywhere in your home. iPads are especially popular with seniors because of their user-friendly interface and excellent customer support.

Can I use telehealth if I'm not tech-savvy?

Yes! Telehealth is designed to be simple. Most appointments work by clicking a link your doctor's office sends you via email or text. The link opens a video call automatically—no complicated setup required. Many doctor's offices also offer tech support to help you join your first appointment. You just need a device with a camera and internet connection.

What internet speed do I need for video calls?

For one-on-one video calls (like FaceTime or Zoom), you need at least 10–25 Mbps. For group video calls with multiple people, 25–50 Mbps is recommended. Most low-income internet programs offer 50 Mbps, which is perfect for video calling, browsing, and streaming.

How can I learn to use technology if I have no experience?

Start with free resources designed for seniors: local senior centers and libraries often offer free technology classes, Apple Stores provide free one-on-one help with iPads and iPhones, and websites like AARP.org and SeniorPlanet.org offer free online tutorials. You can also ask a patient family member to teach you the basics. Start with one simple task (like making a video call) and practice until it feels comfortable.

Is it safe for seniors to use the internet?

Yes, the internet is safe when you follow basic safety rules. Never share personal information (Social Security number, bank account) via email, don't click links in suspicious emails, and be cautious of offers that seem too good to be true. If someone calls claiming to be from your bank or tech support, hang up and call the company directly using a number you look up yourself. When in doubt, ask a trusted family member for advice.

What if I can't afford a device or internet?

There are several options for low-cost or free devices and internet. The Affordable Connectivity Program (ACP) provides up to $100 toward a device (with a small co-pay). Low-income internet programs start as low as $9.95/month, and with ACP, some seniors get free internet. Organizations like PCs for People and local nonprofits sometimes offer free or low-cost refurbished devices. Call Home Connected at 888-330-3368 for help finding affordable options.

Can I stay connected without a smartphone?

Yes! You can use a tablet or computer for video calls, email, and social media—no smartphone required. Many seniors prefer tablets because they have larger screens that are easier to see and use. You can make video calls, browse the internet, and stay connected with family using just a tablet and Wi-Fi.

What if my family lives far away or overseas?

Video calling apps like WhatsApp, Zoom, and Skype work anywhere in the world for free as long as you have internet. You can see and talk to family members overseas just as easily as if they lived next door. Calls are free over Wi-Fi, so you won't pay international calling charges. WhatsApp is especially popular for international communication.

How do I know if my internet is fast enough?

Test your internet speed at Fast.com or Speedtest.net (both are free and easy to use). For video calls, you need at least 10–25 Mbps download speed. If your speed is lower, or if your video calls freeze or lag frequently, you may need a faster plan. Home Connected can help you find faster, affordable internet in your area—call 888-330-3368.

What if I feel lonely or isolated?

Staying connected through technology can significantly reduce feelings of loneliness. Regular video calls with family, joining online communities or hobby groups, participating in virtual classes or religious services, and even simple texting can help you feel more connected. If you're experiencing serious loneliness or depression, talk to your doctor—they can connect you with resources and support services.

Helpful Resources for Seniors

You're not alone in learning to stay connected. Here are trusted resources specifically designed to help seniors with technology and internet access.

Government Assistance Programs

Free Technology Training

  • AARP Tek: Free tech tutorials and classes for seniors
    AARP.org/tek

  • Senior Planet: Free tech classes and support
    SeniorPlanet.org

  • GCF Global: Free online tutorials on technology basics
    GCFGlobal.org

Device Manufacturers

  • Apple Support: Free in-store and online help for iPhone/iPad
    Apple.com/today

  • Google Support: Help with Android phones and tablets
    Support.Google.com

Local Resources

  • Senior centers: Call your local senior center and ask about technology classes

  • Public libraries: Most offer free computer and internet classes

  • Community colleges: Often have low-cost or free senior tech courses

Health and Wellness

  • National Institute on Aging: Information on aging and health
    NIA.NIH.gov

  • Medicare Telehealth: Information on telehealth coverage
    Medicare.gov/telehealth

Home Connected Support

  • Free internet plan comparison: We'll help you find affordable options in your area

  • Application assistance: Help applying for ACP, Lifeline, and provider

  • Application assistance: Help applying for ACP, Lifeline, and provider discounts

  • Setup support: Guidance on getting your internet service installed and working

  • Call anytime: 888-330-3368 for free, friendly help

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DISCLAIMER: Home Connected is an authorized retailer for various internet, TV, and home security service providers. We do not provide direct services but connect customers with service providers in their area. Prices, availability, and service offerings may vary by location and are subject to change. Not all services are available in all areas. Service availability is subject to verification at your specific address. Some restrictions may apply. Pricing shown may require a term agreement, credit approval, and/or additional fees such as installation, equipment, taxes, and other charges. Please contact us for complete details about services and pricing in your area. Service area includes all USA states except Alaska and Puerto Rico.

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